All CareFlex chairs have been designed to be simple to use and to provide years of trouble-free operation. However, even the most durable parts need to be maintained.

Please read the User Instructions supplied with each of our chairs for comprehensive information on Care and Maintenance.

Regular checks and cleaning will help keep your chair working as intended but if anything relating to the safe operation of your chair is giving you concern, call our Customer Support line to help resolve any issues

You are always welcome to give us a call if you have a specific query or email support@careflex.co.uk. We’ll get straight back to you with a solution or arrange for a visit to ensure all is well.

If you have lost your User Instruction Guide, you can download a new one here.

Refurbishment and Re-Issuing

Our chairs have been assembled using individual components which can be serviced or replaced separately, if necessary. If a component gets damaged or wears out, it can be replaced by trained technicians without the need to return the chair to our factory.

In multi-user environments, this also means a chair can be thoroughly decontaminated and re-configured to suit varied seating needs.

The majority of our accessories can be retro-fitted to older chairs, and parts such as cushions and covers can be swapped to suit different user shapes or provide support as required.

If you are a Stores Manager, please contact us to discuss how you can keep your CareFlex chairs in service, easily and efficiently.

Call our Customer Support Team FREE on 0808 503 9672 or email support@careflex.co.uk